JOB TITTLE: Director of Social Support Services
DEPARTMENT: Social Support Services
JOB SUMMARY: Under the supervision of the Deputy Executive Director the Director of Social Support Services is responsible for the development, planning and implementation of the Supportive Care Programs of the agency, which include the daily training and oversight of Health Homes care management services, Treatment Adherence, 340B Pharmacy Services, Harm Reduction Services, HIV testing and outreach, Social Networking Strategies and Linkage Navigation and Retention services for HIV Infected/affected individuals. This position provides key strategic direction and develops department-wide policies; ensures sound implementation of programs, initiatives, and change to adapt, improve, and augment trauma sensitive quality of care in a changing health care environment; develop program budgets; develops and implements compliance processes; conducts total quality improvement projects to improve services and define best in class practices; evaluate and determine work flows and staffing patterns, conducts grant writing and procures funding to align with agency’s mission; leads the agency to trauma-informed certified entity.
Duties and Responsibilities:
- Direct the efficiency and effectiveness of the Social Support Services programs within BAC.
- Assessment of need, planning, coordination and implementation of health services which includes, AI Case Management, the Health Homes programs, Harm Reduction Services, Social Networking Strategies, HIV Testing and Outreach.
- Supervises, coordinates and evaluates all Social Support Services staff.
- Is a member of the multidisciplinary, healthcare team for the health homes and harm reduction services and communicates and interacts with all levels of staff, primary care providers and clients.
- Responsible for the development and maintenance of policies and procedures for the Social Support services department.
QUALIFICATIONS REQUIRED: Master’s degree in health related field from an accredited college or university, or B.A. and 5 years’ experience in the field, plus supervisory skills and/or experience. Knowledge of the health workforce and/or HIV/AIDS related service experience. Ability to work with a culturally diverse group of people.