FAQs

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Q. Do I have to live in Brooklyn to use your services?
A. No. Our three offices are all in Brooklyn, but we help New York City residents if you are willing to travel to our offices.

Q: What is it your agency can do for me?
A: Services include mental health, substance abuse treatment, housing, health screens such as STI and HIV testing & counseling, education, parenting workshops, food pantry, and primary medical care.

Q. Do you need insurance to receive services?
A. No. Many of our programs are grant funded and can be offered free of charge. Others can be paid for on a sliding fee scale.

Q. How do I refer a client for scatter-site housing?
A. The programs only accept direct referral from NY NY III DHS. If the client is HIV+, you can refer them to our HOPWA housing placement assistance program and they can assist in having the required 2010e applications completed and having them approved for NY NY III. For more information click on the following link. link

Q. Are the educational workshops free?
A. Yes, there is no fee to attend our educational workshops or groups.

Q. Can a Health Educator come to my site?
A. Yes, Health Educators can come to your site free of charge. They can travel to different sites to deliver the desired program (excluding Alternative To Violence Program). A workshop typically lasts from 1 to 2 hours. The site is required to provide a private classroom space and at least 10 attendees. The form you can use to make your request, which explains the various options that are available to you, can be accessed by clinking on this link.

Q. Is there a fee for HIV Testing or STI screening?
A. No, all these services are free of charge.

Q. Who will know about my HIV status at your agency?
A: Your health information is protected by confidentiality (HIPAA) laws and will only be released to individuals or agencies who need to know in order to provide ongoing care. However, you must sign a consent form to share your protected health information (PHI). BAC also provides a privacy notice to all clients who receive services